This privacy policy will explain the collection, use and disclosure of your personal information when you use our Services and website.

This privacy policy applies to all personal information we collect and process while using Soft Veins website, mobile apps, social media, third party directories referring to Soft Veins, information that you have provided to us by email, contact form, phone, Skype, SMS, in person or any other communication mediums.

Here, you’ll get the information on how we collect your personal information, what type of information we collect, what we may use it for and who we may share it with.

1. Who we are

SoftVeins is a mobile app and software development company from Kathmandu Nepal. SoftVeins also provides smart software solutions, consultation, sales funnels and various other consultation services.

2. What personal data we collect

Type of personal information we collect and process

We may collect the following personal data

  • Name
  • Title
  • Email address
  • Phone Number
  • Gender
  • Date of Birth
  • Address, State, Province, ZIP/Postal Code, City, Country
  • Cookies and Usage Data
  • Any other information that you fill in while using the forms provided by Soft Veins or those information that you share you with us via other mediums (phone, sms, email).
  • When you communicate with us online or via any other medium, we may collect your information, queries, preferences and may also record the calls to prevent future disputes, frauds or for our service improvements.
  • We may collect your IP address, browser information, operating system, referrals and app use, while you visit our website and use our apps. We may also collect information from Cookies, analytics tools or similar technologies.
  • With your permission, we may also collect your location information, contacts, photos and several other data that is stored in your phone, while using our mobile and web application.

3. How we collect your data

  • We collect your personal information whenever you use our website, our apps, our services, our support or interact with us via email, phone and text messages.

Additionally, we may also receive your personal information from third parties:

  • Companies who share your details with Soft Veins (That may be either for outsourcing or to provide the services to you)
  • Companies contracted by Soft Veins to provide services to you.
  • Companies who use our application, services and software.

4. Why we collect and process your data

  • To send you promotional information, newsletters.
  • To provide the support, services, software and apps.
  • To improve our services.
  • To communicate with you to collect your requirement, share you the updates about your project and to get your feedback.
  • To create your account in our website, mobile app and other services we offer.
  • To send you updates about our services, changes in policy and confirmation emails.
  • To respond your inquiries.
  • To process payment for the services that you’ll receive from Soft Veins
  • To analyze and review our marketing campaigns.
  • To share the data to third parties, like regulatory authorities, police, court, legal forms and government to protect our assets, property, staffs and the safety of our customers.

5. Third Party websites

This website contains the link to several third-party websites. Please be aware that we are not liable for the privacy policy of those websites. We strongly recommend that you read the privacy statement of third-party websites.

6. Who we share your data with

Third party service providers that we are using to provide various services like marketing, data processing and user surveys on behalf or our company or our services.

  • Third parties, such as government authorities and police to protect our rights, property or for the safety of our staff, assets and customers.
  • Third parties, such as law firms, law courts to enforce or apply any contract with you.
  • With your consent, third parties we may share your data for marketing, analysis and to provide support to you.
  • We do not sell your personal information to third parties and we only allow third parties to send you marketing, surveys or the information you’ve requested where we have your consent.

7. How long we retain your data

SoftVeins will take appropriate all technical and organizational measures to protect your personal data against loss or unlawful use.

Your personal data will be retained for as long as required for the purposes described in this privacy policy and for necessary compliance. 

8. What rights you have over your data

You deserve the right to opt out from our email listings, rectify your data or erase and restrict the processing. To do so, please send us an email at info@softveins.com.

You may withdraw your consent at any point of time by contacting us in our official email address.

9. Update on the privacy policy.

Updated private policy will be available on www.softveins.com. We respect your privacy and we reserve the right to update the privacy policy at any point of time to protect it.

This privacy policy is updated on October 4, 2020 and will replace our previous Privacy Policy.

Please contact us at info@softveins.com, if you would like to get more information about this Privacy Policy.